Introduction
Whether you're designing a landing page, writing a blog post, sharing on social media, or sending an email, the style and tone you use can make all the difference in engaging your target audience.
This is more so with AI where the generic output can often be over the top. This is when you'd need to nuance the output with styles and tones that you specify.
The styles and tones are applicable when you craft content for Landing Pages, Blogs [PDF, White papers too], Social Media and emails. Here, different channels can use different styles and tones and it would be good to have a list of these with you.
How to use these styles and tones
The style and tone will be part of the prompt for any of these content. You can use the RATS framework to specify the style and tone, or just specify this as text, as you prefer.
You can be inspired by the style and tone from the headline itself in most cases. In the case of brands, you can observe/ lift it from the style and tone.
In this post, we'll explore some of the most popular and effective styles and tones for each of these digital marketing channels, complete with examples to inspire your own content creation with AI.
We shall start with single styles and then explore combinations which marketers use with great effect.
Single Tones & Use Cases
A writing tone reflects the attitude or emotion conveyed through the text. It shapes the reader's perception and emotional response.
Tone is crafted through word choice, sentence structure, and stylistic elements, aligning with the writer’s intent and the message's purpose. Let's explore 36 different tone variations.
- Friendly: Warm, welcoming, and positive. Creates a sense of comfort and ease. Best For: Customer service, marketing, personal communication.
- Inquisitive: Curious and probing. Seeks information or clarity. Best For: Interviews, surveys, research.
- Confident: Self-assured and assertive. Expresses expertise and certainty. Best For: Persuasive writing, sales pitches, business communication.
- Empathetic: Understanding and compassionate. Shows care and support. Best For: Counseling, social work, sensitive topics.
- Angry: Frustrated or upset. Expresses dissatisfaction or advocates for change. Best For: Complaint letters, advocacy content.
- Boring: Unengaging or dull. May convey disinterest (typically avoided). Best For: Rarely used intentionally; can be used to highlight unappealing situations.
- Humorous: Lighthearted and funny. Adds levity to the conversation. Best For: Comedy, social media content, casual communication.
- Thoughtful: Reflective and introspective. Encourages deep thinking. Best For: Personal essays, philosophical writing.
- Pleading: Begging or imploring tone used to make requests. Best For: Appeals for help or support.
- Disgusted: Repulsed or sickened by something unpleasant. Best For: Critique of undesirable situations or behaviors.
- Bold: Confident and daring. Grabs attention immediately. Best For: Headlines, promotional content.
- Excited: Enthusiastic and energetic. Builds anticipation. Best For: Product launches, marketing campaigns.
- Celebratory: Festive and joyful. Marks special occasions. Best For: Anniversaries, milestones.
- Informative: Educational and instructional tone that provides value. Best For: Explainer videos, educational posts.
- Urgent: Persuasive with a sense of immediacy. Best For: Limited-time offers, sales promotions.
- Appreciative: Grateful and thankful. Best For: Thank-you messages, customer retention campaigns.
- Trustworthy: Reliable and credible tone that builds trust. Best For: Testimonials, case studies.
- Collaborative: Cooperative and team-oriented. Best For: Partnership proposals, joint ventures.
- Problem-solving: Analytical and focused on finding solutions. Best For: Customer service interactions, product demos.
- Resilient: Optimistic with a focus on overcoming challenges. Best For: Rebranding efforts, comeback stories.
- Thought-provoking: Contemplative with an aim to spark deeper thinking. Best For: Blog posts, social media discussions.
- Value-driven: Focused on benefits and ROI (Return on Investment). Best For: Sales pitches, landing pages.
- Inspirational: Uplifting and motivating tone that encourages action. Best For: Motivational content, speeches.
- Glamorous: Luxurious and indulgent tone that appeals to exclusivity. Best For: High-end products, luxury brands.
- Spiritual: Reverent tone that connects with spiritual beliefs or values. Best For: Spiritual products/services, wellness industries.
- Intellectual: Academic and scholarly. Conveys expertise and deep understanding. Best For: White papers, thought leadership pieces, academic content.
- Exclusive: Secretive and mysterious. Creates an air of exclusivity and desirability. Best For: Pre-launch campaigns, invitation-only events.
- Sympathetic: Empathetic and understanding. Connects on an emotional level, especially around sensitive topics. Best For: Health and wellness content, mental health discussions.
- Financial: Focused on wealth and financial success. Appeals to people’s desire for financial growth. Best For: Investment products, financial services.
- Sustainable: Environmentally conscious and eco-friendly. Appeals to sustainability values. Best For: Eco-friendly brands, companies with a green
- Satirical: Humorous yet mocking. Points out flaws or shortcomings in a witty manner. Best For: Entertainment content, social commentary.
- Narrative: Story-driven and engaging. Weaves a compelling narrative that captures attention. Best For: Case studies, success stories, multimedia storytelling.
- Passionate: Deeply emotional and heartfelt. Expresses strong feelings of love, devotion, or admiration. Best For: Personal experiences, motivational content.
- Sensitive: Gentle and compassionate. Handles delicate or emotionally charged topics with care. Best For: Mental health, grief, trauma-related content.
- Nostalgic: Wistful and reflective. Evokes feelings of longing for the past. Best For: Content celebrating history or traditions, brand storytelling with a focus on heritage.
- Whimsical: Playful and imaginative. Creates a sense of magic and wonder. Best For: Children’s books, greeting cards, lighthearted social media content.
8 Popular Styles & Tones for Landing Pages
The most effective landing pages choose a tone and style that authentically represents the brand while resonating with their specific target audience.
Matching the landing page experience to the overall brand personality helps create a seamless, engaging user journey.
Here are some popular styles and tones used in landing page design, with examples.
This is for your reference and use in case you don't have a brand style and tone already defined.
Minimalist/Clean Tone
- Uses ample whitespace, simple layouts, and minimal text
- Focuses on essential information and avoids clutter
- Creates a modern, sophisticated look
- Examples: Dropbox, Airbnb
Friendly/Conversational Tone
- Uses casual, relatable language as if speaking to a friend
- Aims to build trust and connection with the visitor
- Often incorporates humor or storytelling elements
- Examples: Mailchimp, Dollar Shave Club
Bold/High-Contrast Tone
- Employs vivid colors, strong typography, and eye-catching visuals
- Grabs attention and creates a sense of excitement or urgency
- Works well for brands with a youthful, energetic vibe
- Examples: Spotify, Chubbies
Informative/Authoritative Tone
- Presents in-depth product details and explanations
- Uses facts, statistics, and social proof to build credibility
- Ideal for complex offerings in B2B, finance, healthcare etc.
- Examples: HubSpot, Zendesk
Emotional/Inspiring Tone
- Taps into visitors' aspirations, pain points, and desires
- Uses powerful imagery and storytelling to evoke feelings
- Motivates visitors to imagine a better life by using the product/service
- Examples: Charity:Water, Toms
Playful/Quirky Tone
- Incorporates whimsical design elements, puns, and humor
- Doesn't take itself too seriously; aims to delight and entertain
- Works for brands with a fun, lighthearted personality
- Examples: Lings Cars, Wistia
Luxurious/Elegant Tone
- Uses sophisticated color schemes, fonts, and high-end visuals
- Appeals to visitors' desire for prestige and exclusivity
- Effective for fashion, hospitality, beauty and other premium brands
- Examples: Rolex, Chanel
8 Popular Styles & Tones For Blogs
Conversational/Casual Tone
- Uses informal language, contractions, and colloquial phrases
- Feels like chatting with a friend
- Engages the reader and builds rapport
- Examples: Seth Godin's blog, Writesonic's content, Backlinko by Brian Dean, Nerd Fitness by Steve Kamb
Informative/Journalistic Tone
- Focuses on delivering facts and data accurately
- Clear, concise and objective
- Establishes authority and expertise
- Examples: News blogs like The New York Times, BBC News, Reuters blogs, HubSpot Marketing Blog
Humorous/Witty Tone
- Uses humor, wit and lighthearted language
- Entertains the reader and lightens the mood
- Can make content more memorable and shareable
- Examples: The Bloggess by Jenny Lawson, The Oatmeal by Matthew Inman, Cracked.com
Inspirational/Optimistic Tone
- Motivates and uplifts the reader
- Conveys a sense of hope and positivity
- Supportive and encouraging language
- Examples: Blogs focused on self-improvement like Marc and Angel, Tiny Buddha, Zen Habits by Leo Babauta
Persuasive/Assertive Tone
- Aims to convince the reader of a viewpoint
- Uses confident language and emotional appeals
- Establishes the writer as an authority
- Examples: Thought leadership blog posts on sites like Harvard Business Review, Seth Godin's blog, Copyblogger
Formal/Academic Tone
- Uses full words, facts and grammatical correctness
- Thorough, direct and respectful
- Conveys expertise and professionalism
- Examples: Academic research blogs, science blogs like ScienceDaily, Nature.com blogs
Curious/Inquisitive Tone
- Expresses a desire to uncover compelling details
- Keeps the reader intrigued to learn more
- Examples: Investigative journalism blogs, true crime blogs like Crime by the Book, Defector Media
Sarcastic/Irreverent Tone
- Uses irony and mocking to make a point
- Can be polarizing and turn off some readers
- Examples: Satirical news blogs like The Onion, Reductress, The Hard Times
8 Popular Styles & Tones for Social Media
Here is a list of common styles and tones used in social media posts.
The most effective social media accounts often use a mix of tones and adapt to what works best for their brand and audience on each platform.
Stay authentic and consistent to your unique brand voice.
Conversational/Casual Tone
- Uses informal language, contractions, and colloquial phrases
- Feels like chatting with a friend
- Examples: Wendy's Twitter, Glossier's Instagram
Informative/Authoritative Tone
- Focuses on delivering facts, data, and expertise
- Establishes credibility and thought leadership
- Examples: HubSpot's LinkedIn, NASA's Twitter
Humorous/Witty Tone
- Uses humor, puns, memes and entertaining content
- Aims to delight and amuse the audience
- Examples: Denny's Tumblr, Innocent Drinks' Twitter
Inspirational/Motivational Tone
- Uplifting, encouraging and empowering messaging
- Connects to audience's aspirations and goals
- Examples: Nike's Instagram, Humans of New York Facebook
Customer Service/Helpful Tone
- Promptly addresses customer issues and inquiries
- Offers useful tips and resources
- Examples: JetBlue's Twitter, Lowe's Instagram
Trendy/Timely Tone
- Taps into current events, trends, and pop culture
- Keeps the brand relevant and part of the conversation
- Examples: Oreo's Twitter, BuzzFeed's Instagram
Storytelling/Narrative Tone
- Takes audience on a journey with longer-form content
- Emotionally resonant, human-centric stories
- Examples: Airbnb's YouTube, Patagonia's Instagram
Community-Focused/Inclusive Tone
- Celebrates and elevates diverse voices and stories
- Fosters a sense of belonging and connection
- Examples: Fenty Beauty's Instagram, Pantene's Twitter
8 Popular Styles & Tones for Emails
Choose an email tone and style that aligns with your brand identity, resonates with your target audience, and feels authentic to your unique voice.
Experiment with different approaches and analyze what gets the best engagement can help you find the optimal tone to use in your emails.
Here are 8 popular styles and tones for emails, with examples.
Conversational/Casual Tone
- Uses informal language, contractions, and colloquial phrases
- Feels like chatting with a friend
- Examples: Backlinko by Brian Dean, Nerd Fitness by Steve Kamb
Informative/Journalistic Tone
- Focuses on delivering facts and data accurately
- Clear, concise and objective
- Examples: HubSpot Marketing Blog, Reuters blogs
Humorous/Witty Tone
- Uses humor, wit and lighthearted language
- Entertains the reader and lightens the mood
- Examples: The Oatmeal by Matthew Inman, Cracked.com
Inspirational/Optimistic Tone
- Motivates and uplifts the reader
- Conveys a sense of hope and positivity
- Examples: Marc and Angel, Zen Habits by Leo Babauta
Persuasive/Assertive Tone
- Aims to convince the reader of a viewpoint
- Uses confident language and emotional appeals
- Examples: Copyblogger, Seth Godin's blog
Formal/Professional Tone
- Uses full words, facts and grammatical correctness
- Thorough, direct and respectful
- Examples: Harvard Business Review, Nature.com blogs
Curious/Inquisitive Tone
- Expresses a desire to uncover compelling details
- Keeps the reader intrigued to learn more
- Examples: Defector Media, Crime by the Book
Friendly/Encouraging Tone
- Makes the reader feel welcome and supported
- Uses warm, positive language to connect
- Examples: Tiny Buddha, Zen Habits by Leo Babauta
Voice, Style & Tone of Famous Brands
I have compiled a list of 10 consumer brands and 10 B2B Brands below.
Consumer Goods
- Dollar Shave Club
Brand Voice: Humorous, relatable, straightforward
Style: Casual, conversational, no-nonsense
Tone: Witty, sarcastic, buddy-like
Example: "Our blades are f***ing great." - Wendy's
Brand Voice: Sassy, bold, unapologetic
Style: Concise, punchy, attention-grabbing
Tone: Cheeky, playful, savage
Example: "Yeah, we wouldn't wake up for your breakfast either." - Mailchimp
Brand Voice: Friendly, helpful, quirky
Style: Simple, clear, informal
Tone: Warm, lighthearted, occasionally silly
Example: "High fives! You're taking your first steps into the wonderful world of email marketing." - Slack
Brand Voice: Professional, efficient, human
Style: Concise, organized, tech-savvy
Tone: Approachable, collaborative, upbeat
Example: "A few words on, well, a few words. Keep it brief, keep it relevant, and watch the way your team works transform." - Oatly
Brand Voice: Unconventional, transparent, purposeful
Style: Honest, direct, thought-provoking
Tone: Witty, irreverent, activist
Example: "We made this product so we can keep writing stuff like this on the package. Hope you don't mind." - Cards Against Humanity
Brand Voice: Inappropriate, unapologetic, honest
Style: Blunt, in-your-face, unfiltered
Tone: Dark humor, sarcastic, self-aware
Example: "A party game for horrible people. Like you." - Casper
Brand Voice: Relaxed, understanding, helpful
Style: Conversational, relatable, informative
Tone: Calming, empathetic, gently humorous
Example: "We're not saying our mattress will give you superpowers, but we're also not saying it won't." - BarkBox
Brand Voice: Dog-obsessed, playful, caring
Style: Enthusiastic, cute, pun-filled
Tone: Warm, silly, wholesome
Example: "Every month, get a box of hand-selected goodies for your pup, delivered straight to your dogstep." - Glossier
Brand Voice: Inclusive, authentic, empowering
Style: Conversational, transparent, cool
Tone: Friendly, confident, celebratory
Example: "Skincare and makeup for real life (no matter who you are)." - Aviation Gin
Brand Voice: Suave, cheeky, adventurous
Style: Sophisticated, smooth, story-driven
Tone: Charming, mischievous, inviting
Example: "Wheels Up, Bottoms Up. Aviation Gin: An American Original."
B2B Brand Voice, Styles & Tones
- Mailchimp
Brand Voice: Friendly, quirky, helpful
Style: Simple, clear, informal
Tone: Warm, lighthearted, occasionally silly
Example: "We could all use a little more weird in our lives. The quirky, the eccentric, the unabashedly unique. At Mailchimp, we aim to celebrate all of it." - Slack
Brand Voice: Professional, efficient, human
Style: Concise, organized, tech-savvy
Tone: Approachable, collaborative, upbeat
Example: "Slack is where work happens. It's a digital workspace that powers your organization — all the pieces and the people — so you can get things done." - HubSpot
Brand Voice: Authoritative, helpful, inspiring
Style: Informative, data-driven, story-focused
Tone: Confident, empowering, trustworthy
Example: "There's this notion that to grow a business, you have to be ruthless. But we know there's a better way to grow. One where what's good for the bottom line is also good for customers." - Salesforce
Brand Voice: Inspiring, empowering, visionary
Style: Bold, innovative, future-focused
Tone: Confident, energetic, optimistic
Example: "We believe business is the greatest platform for change. And it starts by building a company with the values and vision that sets us up to make a real difference." - Moz
Brand Voice: Geeky, authentic, passionate
Style: Conversational, data-driven, educational
Tone: Friendly, honest, quirky
Example: "We know the web can be a complicated place. We're here to help you navigate it with tools and education that help you understand how it all works." - Zendesk
Brand Voice: Helpful, empathetic, genuine
Style: Conversational, story-driven, customer-focused
Tone: Friendly, understanding, upbeat
Example: "Relationships are complicated. But that doesn't mean they have to be hard. Zendesk makes it easy for businesses and customers to connect." - Shopify
Brand Voice: Empowering, ambitious, entrepreneurial
Style: Inspiring, success-focused, educational
Tone: Confident, motivating, supportive
Example: "Shopify is more than a store. It's the foundation of your business, no matter how big or small. Start, grow, and manage your business with Shopify." - Asana
Brand Voice: Purposeful, mindful, empowering
Style: Clear, focused, goal-oriented
Tone: Calm, positive, supportive
Example: "At Asana, our mission is to help humanity thrive by enabling the world's teams to work together effortlessly." - Drift
Brand Voice: Bold, conversational, human
Style: Engaging, story-driven, personable
Tone: Friendly, casual, energetic
Example: "Drift is more than just a software company. We're a group of people who believe in the power of conversations to create real connections." - InVision
Brand Voice: Creative, innovative, visionary
Style: Inspiring, future-focused, design-driven
Tone: Passionate, ambitious, imaginative
Example: "The screen is the most important place in the world. That's why we're dedicated to helping you create the best possible products, websites, and apps."
Conclusion
Choosing the right style and tone for your landing pages, blog posts, social media updates, and emails is a critical aspect of effective digital marketing.
By understanding your brand identity, target audience, and the best practices for each channel, you can create content that resonates, engages, and drives results.
Use the examples provided in this article as a starting point, but don't be afraid to experiment and find the unique voice that works best for your brand.
Remember, authenticity and consistency are key to building trust and loyalty with your audience across all your digital marketing efforts.
Next Steps
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